Billing Procedures for Franchisees

Overview
This article explains how Mathnasium franchisees are billed, what information is included on invoices, and how to resolve common billing-related issues. Following these steps ensures your payments are processed accurately and on time.

1. Billing Schedule

• Invoices Issued: Corporate issues invoices on the 1st of each month.

• Payment Due Date: Payments are due by the 15th of the same month.

• Payment Methods Accepted: ACH transfer (preferred), credit card, or check.

⚠️ Late payments may result in late fees or temporary suspension of access to certain corporate resources until resolved.

2. Accessing Your Invoice

1. Log in to the Franchisee Portal.

2. Navigate to Finance → Billing Statements.

3. Select the invoice month you would like to view.

4. Click Download PDF for a printable version.

Each invoice includes:

• Franchisee Name & Location

• Invoice Number & Date

• Itemized Charges (e.g., royalty fees, technology fees, marketing contributions)

• Total Amount Due

3. Making a Payment

• ACH Transfer (Preferred):

  • Bank Name: [Corporate Bank Name]

  • Routing Number: [XXXX]

  • Account Number: [XXXX]

  • Please include your Franchisee ID in the memo line.

• Credit Card:

  • Log into the Franchisee Portal.

  • Go to Finance → Make a Payment.

  • Enter your card details and submit.

• Check:

  • Make payable to Mathnasium Corporate.

  • Mail to: [Corporate Address].

  • Include Franchisee ID and Invoice Number on the check.